Client Services Agreement (CSA)

Similar to our Employee Handbook, our Client Services Agreement (CSA) is a valuable communication resource to provide clients with information related to the organization's mission, vision, values, and policies and procedures in a written format. It is a guide to the company's policies and practices as well as an overview of the expectations throughout your clients' treatment. Additionally, it provides for the client to consent to treatment, an annual requirement for most funding sources. It also includes such information as scheduling and cancellation policies, over scheduling and make-up hours, required adherence to treatment recommendations and patient responsibility payments, and so much more!

- 25 pages
- 7,667 words

Click here to view the Client Service Agreement (CSA) Table of Contents